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Improve Customer Service

 All | Freeware
Product Title  /  Popularity Revised License Rating Size
Querybot Web Knowledgebase/FA Q
Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system ...		 July 10th 2006 Shareware  5 stars 2,930k
Business Letter Professional
Business Letter Professional includes more than 1000 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less ...		 August 15th 2006 Shareware    1,224k
ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby ...		 December 2nd 2007 Freeware  5 stars 32,060k
Home Run Help Desk
Call Ticket Application: Written in Microsoft Access, Home Run Help Desk helps small businesses, workgroups and professionals get more organized, track incoming calls, reuse call solutions and boost customer service. See the HRHD Web site home page for the top ...		 November 16th 2002 Shareware  5 stars 6k
Home Run Help Desk Express
Call Ticket Application: Home Run Help Desk Express for Microsoft Access 2000. The same as the Home Run Help Desk full-edition software but with only the features you need to track your call tickets. Home Run Help Desk Express is ...		 November 16th 2002 Shareware  5 stars 465k
Prop Web
PropWebâ„¢ is proven help desk technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and ...		 July 26th 2003 Shareware    3,072k
Boldchat Operator Client .NET
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a ...		 August 8th 2006 Freeware  5 stars 4,627k
Chat Customer Service Software
Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales representant. You can upgrade this version to your needs. This CRM is the tool to lower your ...		 August 30th 2004 Shareware    250k
Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the ...		 March 19th 2006 Shareware    9,478k
Skymol Communicator Live Video Chat Software
Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site.
Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales and customer service. Our ...		 May 10th 2007 Commercial  5 stars 2k
eTalkup
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they ...		 June 19th 2008 Freeware    3,189k
iKode Helpdesk X
iKode helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. iKode Helpdesk x used by thousands of companies worldwide.

Main functions in the software:

Autoresponder. You can tackle the ticket with your specified ...		 December 3rd 2011 Shareware    2,909k
VueChat Customer Service
VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It ...		 November 25th 2011 Shareware    3,072k
Merlinholm Compona
Compona is a Microsoft Outlook add-on product that allows you to view multiple Outlook calendars. You can define different groups of people whose calendars you want to look at. The appointments can be viewed by day or by week, or ...		 September 11th 2001 Shareware  5 stars 3k
LBE Desktop Helpdesk
Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports ...		 April 14th 2003 Shareware  5 stars 4,126k
LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows ...		 June 11th 2003 Shareware  5 stars 3,297k
MIE Inventory Control Software
Tracking inventory plays a crucial role in ensuring proper inventory management and improving efficiency while reducing overall costs. Inventory Management is a term used to describe the process of a company's operational tasks to administer the inventory or stocks in ...		 September 13th 2011 Shareware    111,499k
Boldchat
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a ...		 May 9th 2011 Freeware    6,144k
Business Turnaround Expert
Business Turnaround Expert is a first of its kind software program that gives businesses that need to grow revenue and generate more profits the tools to improve their financial performance. Business Turnaround Expert focuses on helping businesses increase revenue, reduce ...		 September 8th 2011 Shareware    4k
Igoodsoft CRM System
Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.It can manage your marketing, customers, suppliers, purchase, sales ...		 February 13th 2007 Shareware    4,915k
Related Scripts
iKode Service Desk
iKode help desk software is an easy to install and integrate help desk and trouble ticket software writtern in PHP , it helps to set up a web-based ticket support system easily for your website to deliver excellent customer service. ...		 November 30th 2011 Commercial    2,963k
RealLink - Customer Service Application
RealLink - Customer Service Application is a simple and effective customer support program using MySQL database. Customers can just login in to the program and can have online discussions with the concerned professionals. This program can be easily installed on ...		 December 18th 2005 Freeware     
VueChat Express - Customer Service and CRM
A web-based customer service solution for your website that can be installed in a few minutes. It features video/voice chat, instant messagin, VoIP and CRM technologies.		 December 3rd 2005 Freeware     
MyBizContaxx
A web-based groupware application to manage projects and improve customer service and communications. It features a searchable client database, staff management with access levels, searchable events, appointment calendar and more.		 December 13th 2005 Commercial     
EB Suite Customer Service Help Desk
This is a groupware tool that helps you to solve the questions or queries of your customers thereby providing them an excellent and professional service. It allows you to view the contacts of all the customers to easily interact and ...		 December 13th 2005 Commercial     
ProvideSupport.com: Customer Service Chat
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you donlt have to worry about server capacity, bandwidth ...		 December 12th 2005 Commercial     
phpkb Professional - Knowledge Base Management Software
phpkb Professional 1.5 is an extremely affordable FAQ builder as well as Knowledge Base Script developed in PHP that allows you to Create & manage knowledge base content easily so that you can run a complete online customer support help ...		 March 13th 2006 Commercial    272k
Help Desk 5.2 by Expinion.net
Expinion.net's Help Desk helps the guest of the sites to send their feedback or any questions or even doubts to be clarified through any online browser. These Email notification helps the customer service people to improve their service along with ...		 December 3rd 2005 Commercial     
Hostik Live Chat Service
Provide your website visitors with live sales and customer service. Monitor your traffic, qualify leads and engage your visitors. Supports up to five operators and three departments.		 November 27th 2005 Freeware     
Live Help Customer Service
This tool is helpful for your customers that allows them to chat with your company's customer executives online. Some features of this tool are, supporting multiple persons to answer questions given by customer, simultaneous conversations in multiple windows, it provides ...		 December 2nd 2005 Commercial     
Related Code
DotNETGen
VB.NET Class Generator From Databases - In order to simplify the interaction with a database and decrease development time, many systems contain classes that represent database objects. For example, one could create a "Customer" class with "Name" and "Email" properties ...		 August 9th 2006     31k
Customer Database
Second Assignment for uni sunject Programming Principles Two - This program is a simple customer database using strutures. Data is lost when program is closed.		 April 11th 2009     4k
Database to lookup visitor country from IP address
The database contains IP addresses as keys and countries as values. Web developers implement the database into a web services to reverse lookup the coutry from the visitor IP address using the scripting languages such as ASP, JSP, PHP, ColdFusion ...		 February 4th 2006     134k
DTM ODBC Manager 1.00.02
DTM ODBC Manager is a free simple and easy-to-use ODBC Data Sources manager. The program allows you to export data source definitions into a file and then restore it on a local or remote system. ODBC Manager is an indispensable ...		 February 5th 2006     285k
VeriLook Standard SDK (Demo for Linux) 2.0
VeriLook Standard SDK. It allows rapid development of the biometric application for Windows or Linux using functions from VeriLook library, which ensure high reliability of the face identification, 1:1 and 1:N matching modes, multiple faces' processing, comparison speed up to ...		 February 19th 2006     372k
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